i.Pet Cat Scratcher Pole - White and Grey
Your ever-active cat needs a place to let it be itself. And the i.Pet Cat Scratch Tree is just the perfect thing to cater to your feline friend’s natural instincts. The 112cm tree features a cubby hole and platforms of various heights to allow your pet to jump, hop, skip, scratch, rest and nap to its heart’s content. And as for its claws maintenance, the fully wrapped sisal 7.5cm thick covered poles are ideal for your pet to practice her daily regime of keeping its claws in good shape. Besides, it also helps to keep your pet off your expensive furniture too. Made from E1 standard board and natural sisal, the entire unit is both pet and eco-friendly with durable and long lasting qualities. Best of all, the tree is upholstered with a plush velvety surface for extra comfort and style.
Features
* Unique condo design
* 112cm tall cat tree
* Fully-wrapped sisal post
* Plush covering
* 7.5cm extra thick solid post
* E1 standard board
* Simple assembly
Specifications
* Frame: E1 standard board
* Post: Sisal wrapped
* Post diameter ?7.5 cm
* Product size: 40x40x112 cm
* Colour: white and grey
Package Content
1 x Cat Tree
1 x Assembly Kit
1 x Assembly Manual
Orders are generally shipped from our distribution centre, which is located in Melbourne, the next day after full payment is received. We work with three couriers to provide the most efficient delivery service with the most reasonable price and quickest service.
Sage & Lola generally offer a 12 month warranty to all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Please refer to the product listing for warranty period.
You are required to notify Our Team within 7 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval. You will also be liable for all shipping costs for returns.
To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
Refund generally takes up to 5-7 working days to process, and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
